Frequently Asked Questions

1. How Do I Care For My Jewelry Design?

All handmade jewelry designs are to be handled with care. Polymer clay is durable and can bend, but does have a breaking point. Do not bend or drop. Do not allow your design to get wet. Do not wear your design in the shower or while swimming. Keep away from harsh chemicals, flammable substances, and cosmetics. Your design can be wiped carefully with a microfiber cloth to remove unwanted marks and smudges.

All handmade earrings are designed with hypoallergenic and nickel-free earring posts/clip-ons.

Hypoallergenic does not mean allergy-free; therefore, if you have skin sensitivities, please be cautious if purchasing. Sunni Dineen Handcrafted Design is not responsible for any adverse reactions/sensitivities.

2. How Do I Care For My Home Design?

Sunni Dineen Handcrafted Home Designs are NOT MICROWAVE SAFE NOR DISHWASHER SAFE. Wipe down gently with water or a damp cloth; avoid harsh cleaning products, chemicals, or abrasive materials as this may damage the surface of your design. To avoid staining, gently wipe away any contaminants as soon as possible. Aqua Resin is highly durable, but has a breaking point—handle your design with care.

Note: All home designs have been sealed with food-grade safe wax and/or sealant should you decide to use it for food or beverage serving. All home décor products are handmade and colors are hand-mixed. Due to the handmade nature of the products, no two pieces are exactly alike. Each piece has slight variances (i.e. air bubbles and hue) that add to its uniqueness.

3. Do You Remake Sold Out Designs?

Yes! A re-creation of a sold out design will also be known as a Custom Designs.

Please note that all Custom Designs start at $45 and are available only at my discretion and are non-returnable, non-exchangeable, and non-refundable. Please see Store Policy for details.

4. Do You Create Custom Designs?

Yes! Custom Designs start at $45 and are available only at my discretion and are non-returanable, non-exchangeable, and non-refundable. Please see the Store Policy for details.

5. Do You Offer Sales/Discounts/Giveaways?

ABSOLUTELY! Subscribe to my newsletter! It will keep you informed about upcoming sales, discounts, giveaways and more.  Follow me on social media for even more content!

6. Do you take Pre-Sale Orders

Yes! You can subscribe to my newsletter and follow me on social media to stay informed about new designs in the making, pre-sales, promotions and more….

7. Do You Wholesale?

Unfortunately not at this time, but I will be accepting wholesale applications in the near future.

8. I Don't See My Question Here.

Sorry if your question wasn’t answered here. Please feel free to fill out the contact form and I will contact you within 24 hours of your inquiry.